1.培養研讀餐旅英文文獻的能力。
2.訓練餐旅專業溝通能力(包含口語及書寫) 的深度與廣度。1. Develop the ability to study English literature on hospitality and tourism.
2. Train the depth and breadth of hospitality professional communication skills (including speaking and writing).
本專題是針對「餐旅碩專班高年級的學生(員) 」或是「具有餐旅高階實務經驗人士」所設計。學生須課前閱讀指定的國內(外)餐旅文獻並寫成報告，上課時提出評論(包含問題與重點)並積極參與討論。文獻的議題涵蓋當今國內(外)重要的餐旅議題，藉由實務與理論兼顧方式，增進學生(員)在餐旅管理知能的深度與廣度。
This topic is designed for "senior students (members) of the master's degree program in hospitality" or "people with advanced practical experience in hospitality". Students are required to read designated domestic (foreign) hospitality literature before class and write a report, make comments (including questions and key points) during class, and actively participate in discussions. The topics of the literature cover today's important domestic (and foreign) catering and tourism issues. By taking into account both practice and theory, the depth and breadth of students' (members') knowledge in catering and hospitality management are enhanced.
Location:
Kimes, S. E. and Fitzsimmons J. A. (1990). Selecting Profitable Hotel Sites at La Quinta Motor Inns. Inerfaces 20(2): 12-20.
Productivity:
Reynolds, D. and Biel, D. (2007). Incorporating Satisfaction Measures into a Restaurant Productivity Index. International Journal of Hospitality Management 26: 352-361.
Simulation:
Kuo, C.F. and Nelson, D.C., (2009). A Simulation Study of Production Task Scheduling for a University Cafeteria, Cornell Hospitality Quarterly, vol. 50: pp. 540 - 552.
** Simulation software introduction
Meal pace:
Noone, B. M., et al. (2007-p-c). "The Effect of Meal Pace on Customer Satisfaction." Cornell Hotel and Restaurant Adminisration Quartely 48(3): 231-245.
Forecasting
Blecher, L. and R. J. Yeh (2008). "Forecasting Meal Participation in University Residential Dining Facilities." Journal of Foodservice Business Research 11(4): 352-362.
** Arrival rate (Excel)
** Data fitness of statistical sistribution (Stat::fit)
Location:
Kimes, S. E. and Fitzsimmons J. A. (1990). Selecting Profitable Hotel Sites at La Quinta Motor Inns. Inerfaces 20(2): 12-20.
Productivity:
Reynolds, D. and Biel, D. (2007). Incorporating Satisfaction Measures into a Restaurant Productivity Index. International Journal of Hospitality Management 26: 352-361.
Simulation:
Kuo, C.F. and Nelson, D.C., (2009). A Simulation Study of Production Task Scheduling for a University Cafeteria, Cornell Hospitality Quarterly, vol. 50: pp. 540 - 552.
** Simulation software introduction
Meal pace:
Noone, B. M., et al. (2007-p-c). "The Effect of Meal Pace on Customer Satisfaction." Cornell Hotel and Restaurant Administration Quartely 48(3): 231-245.
Forecasting
Blecher, L. and R. J. Yeh (2008). "Forecasting Meal Participation in University Residential Dining Facilities." Journal of Foodservice Business Research 11(4): 352-362.
** Arrival rate (Excel)
** Data fitness of statistical distribution (Stat::fit)
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 出席出席 Attend |
20 | |
| 課堂參與課堂參與 class participation |
20 | |
| 文獻評析文獻評析 Literature review |
60 |
