2230 - 餐旅人力資源管理

Human Resources Management in the Hospitality Industry

教育目標 Course Target

Problems of employer-employee relations are approached from managements point of view. Course objectives are designed to
1. Familiarize students with current issues and activities related to human resource management in the service industry.
2. Expose students to common personnel management practices and constraints.
3. Enable students to develop a framework for analyzing important personnel issues.
4. Provide students the opportunity to acquire and practice verbal and written communication skills.Introduction to Human Resource Management, HR Planning, Job Analysis, Staffing, Training, Performance Evaluation, and Employee Relations.

Problems of employee-employee relationships are approached from managements point of view. Course objectives are designed to
1. Familiarize students with current issues and activities related to human resource management in the service industry.
2. Expose students to common personnel management practices and constraints.
3. Enable students to develop a framework for analyzing important person issues.
4. Provide students the opportunity to acquire and practice verbal and written communication skills.Introduction to Human Resource Management, HR Planning, Job Analysis, Staffing, Training, Performance Evaluation, and Employee Relations.

課程概述 Course Description

使學生瞭解餐旅產業人力資源管理的實務作法,制度與分析架構, 以初步建立人力資源管理的實務運作概念及分析的能力; 並且讓學生實際參與人力資源管理的個案報告及時事討論. 特定目標: 1.具備對人力資源管理理論與實務雙方面的整體認知. 2.對人力資源管理運作系統與方法建立初步的瞭解. 3.習得如何運用所學人力資源管理理論於實際企業組織當中. 4.幫助個人建立成為企業組織中人力資源規劃經理人之專業能力.

Enable students to understand the practical practices, systems and analytical structures of human resource management in catering and tourism industries, and to establish the practical operation concept and analysis capabilities of human resource management; and allow students to actually participate in case reports and current discussions of human resource management. Specific goals: 1. Have a comprehensive understanding of the theory and practice of human resource management. 2. Establish a preliminary understanding of the human resource management operation system and methods. 3. How to use the human resource management theory you have learned to be in an actual corporate organization. 4. Help individuals to establish professional ability to become human resource planning managers in corporate organizations.

參考書目 Reference Books

教師自編講義

Teacher's self-editor

評分方式 Grading

評分項目
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配分比例
Percentage
說明
Description
Mid-term examination
Mid-term examination
25
Final examination
Final examination
25
Group project
Group project
30
Class participation
Class participation
10
Attendance
Attendance
10

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選修-6839
餐旅專班1,2 朱惠玲 三/5,6,7[M215] 3-0 詳細資訊 Details

課程資訊 Course Information

基本資料 Basic Information

  • 課程代碼 Course Code: 2230
  • 學分 Credit: 3-0
  • 上課時間 Course Time:
    Thursday/2,3,4[M121]
  • 授課教師 Teacher:
    朱惠玲
  • 修課班級 Class:
    餐旅系3
選課狀態 Enrollment Status

目前選課人數 Current Enrollment: 77 人

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