0979 - 品質管理 英授 Taught in English

Quality Management

教育目標 Course Target

1. To introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today.
2. To point out that Total Quality is vital to every organization at every level, not just to manufacturing firms in their production areas.
3. To provide case studies those exemplify the concepts in practice and give students a context for discussing the practical applications of TQM.

1. To introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today.
2. To point out that Total Quality is vital to every organization at every level, not just to manufacturing firms in their production areas.
3. To provide case studies those exemplify the concepts in practice and give students a context for discussing the practical applications of TQM.

課程概述 Course Description

The purpose of this course is to introduce the student to the concepts and theories in representative areas of total quality management. The philosophical perspectives supporting total quality management (TQM) - from organizational culture to customer value measurement. The course is to achieve the following goals:
1. To introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today.
2. To point out that Total Quality is vital to every organization at every level, not just to manufacturing firms in their production areas.
3. To provide case studies those exemplify the concepts in practice and give students a context for discussing the practical applications of TQM.

The purpose of this course is to introduce the student to the concepts and theories in representative areas of total quality management. The philosophical perspectives supporting total quality management (TQM) - from organizational culture to customer value measurement. The course is to achieve the following goals:
1. To introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today.
2. To point out that Total Quality is vital to every organization at every level, not just to manufacturing firms in their production areas.
3. To provide case studies those exemplify the concepts in practice and give students a context for discussing the practical applications of TQM.

參考書目 Reference Books

1. 品質與策略 楊錦洲編著
2. Managing Quality Integrating the Supply Chain, 4th edition, by S. Thomas Foster

1. Quality and Strategy by Yang Jianzhou
2. Managing Quality Integrating the Supply Chain, 4th edition, by S. Thomas Foster

評分方式 Grading

評分項目
Grading Method
配分比例
Percentage
說明
Description
Tests
Tests
30
Discussion
Discussion
70

授課大綱 Course Plan

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必修-5601
工工專班1 潘忠煜 五/11,12,13[E230] 0-3 詳細資訊 Details
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課程資訊 Course Information

基本資料 Basic Information

  • 課程代碼 Course Code: 0979
  • 學分 Credit: 0-3
  • 上課時間 Course Time:
    Thursday/7,8,9[C119]
  • 授課教師 Teacher:
    潘忠煜
  • 修課班級 Class:
    工工系2-4
  • 選課備註 Memo:
    C組、外系選修須經授課教師同意
選課狀態 Enrollment Status

目前選課人數 Current Enrollment: 40 人

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