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餐旅管理學系
course information of 105 - 2 | 2565 Aviation Service Management(航空服務管理)

Taught In English2565 - 航空服務管理 Aviation Service Management


教育目標 Course Target

This module is designed to fulfill the needs for those who are seeking to obtain a job position in Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional with the global knowledge of aviation industry. This module provides perceptive knowledge of the flight service, ground handling service, air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of global aviation industry after completion of this course. The field trip is arranged to this course in to order to help students blend the theory into the practice. Good preparation is essential to a successful job interview. The course is to be delivered using two main methods that are lecture-based as well as student discussion. The first two hours of each class are lecture-based, while the last hour is designated for student discussion. Discussion topics are centered on the issues being taught in the class as well as aimed at monitoring your progress on the event preparation. Students will practice a mock job interview for airlines industry and CV as well as Cover letter.  A mock interview will not only help you perfect your technique, but it will also allow you to get valuable feedback and coaching on your performance. This module is designed to fulfill the needs for those who are seeking to obtain a job position in Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional with the global knowledge of survival industry. This module provides perceptive knowledge of the flight service, ground handling service, air passenger service in order to develop the entry level skills to the survival industry. Students will obtain a better understanding of the current development of global aviation industry after completion of this course. The field trip is arranged to this course in to order to help students blend the theory into the practice. Good preparation is essential to a successful job interview. The course is to be delivered using two main methods that are lecture-based as well as student discussion. The first two hours of each class are lesson-based, while the last hour is designed for student discussion. Discussion topics are centered on the issues being taught in the class as well as aimed at monitoring your progress on the event preparation. Students will practice a mock job interview for airlines industry and CV as well as Cover letter. A mock interview will not only help you perfect your technique, but it will also allow you to get valuable feedback and coaching on your performance.


課程概述 Course Description

This program is designed to fulfill the needs of those who are seeking to obtain employment in the Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional skills with the global knowledge of aviation industry. This module provides perceptive knowledge of the in-flight service, ground handling service and air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of the global aviation industry after completion of this course.
This program is designed to fulfill the needs of those who are seeking to obtain employment in the Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional skills with the global knowledge of aviation industry. This module provides perceptive knowledge of the in-flight service, ground handling service and air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better Understanding of the current development of the global aviation industry after completion of this course.


參考書目 Reference Books

A. Textbook- Lu, Chiang-Chuan and Kuo, Ming-Long (2009) “Air Transpiration Service
Management”, Hua- Li Book Inc. Taiwan.
B. Reading- Airline Business Current Issures.
C. Reference- Doganis, Rigas, (2006). The Airline Business (2nd ed.). New York: Routledge.
A. Textbook- Lu, Chiang-Chuan and Kuo, Ming-Long (2009) “Air Transpiration Service
Management”, Hua- Li Book Inc. Taiwan.
B. Reading- Airline Business Current Issures.
C. Reference- Doganis, Rigas, (2006). The Airline Business (2nd ed.). New York: Routledge.


評分方式 Grading

評分項目 Grading Method 配分比例 Grading percentage 說明 Description
Class Participation and AttendanceClass Participation and Attendance
Class Participation and Attendance
20 Absent THREE times, you will be penalized with FIVE point deduction off your final grade.
Mid TermMid Term
Mid Term
20 Cheating will not be tolerated during testing.
Group Oral PresentationGroup Oral Presentation
Group Oral Presentation
20 Students will sign up to deliver a 20 minutes overview of their final group report.
CV and Cover LetterCV and Cover Letter
CV and Cover Letter
10 Upload the CV and Cover Letter onto T-Moodle by 15/May/106 at 22:00 as well as paper copies of two files in the week 14 before the class
Mock Job Interview Mock Job Interview
Mock Job Interview
20 A mock interview will not only help you perfect your technique, but it will also allow you to get valuable feedback and coaching on your performance.
Pop exams /Homework/ AssignmentPop exams /Homework/ Assignment
Pop exams /Homework/ Assignment
10 Individual homework assignments will be given throughout the semester

授課大綱 Course Plan

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Course Information

Description

學分 Credit:0-3
上課時間 Course Time:Wednesday/2,3,4[PG103]
授課教師 Teacher:張亦騏
修課班級 Class:餐旅系3,4
選課備註 Memo:英文授課,本課程為英文畢業門檻替代課程。PG:省政大樓上課
This Course is taught In English 授課大綱 Course Plan: Open

選課狀態 Attendance

There're now 34 person in the class.
目前選課人數為 34 人。

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