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餐旅管理學系
course information of 104 - 2 | 2565 Aviation Service Management(航空服務管理)

Taught In English2565 - 航空服務管理 Aviation Service Management


教育目標 Course Target

This program is designed to fulfill the needs for those who are seeking to obtain a job position in Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional with the global knowledge of aviation industry. This module provides perceptive knowledge of the flight service, ground handling service, air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of global aviation industry after completion of this course. Additional, this course will guide to the basic student will need to cover to plan and practice a job interview. Good preparation is essential to a successful job interview. The course is to be delivered using two main methods that are lecture-based as well as student discussion. The first two hours of each class are lecture-based, while the last hour is designated for student discussion. Discussion topics are centered on the issues being taught in the class as well as aimed at monitoring your progress on the event preparation.This program is designed to fulfill the needs for those who are seeking to obtain a job position in Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional with the global knowledge of aviation industry. The module provides perceptive knowledge of the flight service, ground handling service, air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of global aviation industry after completion of this course. Additional , this course will guide to the basic student will need to cover to plan and practice a job interview. Good preparation is essential to a successful job interview. The course is to be delivered using two main methods that are lecture-based as well as student discussion. The first two hours of each class are lecture-based, while the last hour is designated for student discussion. Discussion topics are centered on the issues being taught in the class as well as aimed at monitoring your progress on the event preparation.


課程概述 Course Description

This program is designed to fulfill the needs of those who are seeking to obtain employment in the Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional skills with the global knowledge of aviation industry. This module provides perceptive knowledge of the in-flight service, ground handling service and air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of the global aviation industry after completion of this course.
This program is designed to fulfill the needs of those who are seeking to obtain employment in the Aviation Industry. The key of this module aims to help students to bridge the gap between the industry demand and professional skills with the global knowledge of aviation industry. This module provides perceptive knowledge of the in-flight service, ground handling service and air passenger service in order to develop the entry level skills to the aviation industry. Students will obtain a better understanding of the current development of the global aviation industry after completion of this course.


參考書目 Reference Books

A. Textbook- Lu, Chiang-Chuan and Kuo, Ming-Long (2009) “Air Transpiration Service
Management”, Hua- Li Book Inc. Taiwan.
B. Reading- Airline Business Current Issues.
C. Reference- Doganis, Rigas, (2006). The Airline Business (2nd ed.). New York: Routledge.
A. Textbook- Lu, Chiang-Chuan and Kuo, Ming-Long (2009) “Air Transpiration Service
Management”, Hua- Li Book Inc. Taiwan.
B. Reading- Airline Business Current Issues.
C. Reference- Doganis, Rigas, (2006). The Airline Business (2nd ed.). New York: Routledge.


評分方式 Grading

評分項目 Grading Method 配分比例 Grading percentage 說明 Description
Class Participation and AttendanceClass Participation and Attendance
class participation and attendance
30 Participation in classroom activities.
Group PresentationGroup Presentation
group presentation
20 Students will sign up to deliver a 15 minute overview of individual airline case study. Extended paper report due within two weeks of course completion. Details regarding the format of this assignment and its essential requirements will be distributed in class.
Mock InterviewMock Interview
mock interview
20 Students will practice a mock job interview with airlines employees. A mock interview will not only help you perfect your technique, but it will also allow you to get valuable feedback and coaching on your performance.
Mid TermMid Term
midterm
20 Cheating will not be tolerated during testing. Candidates, who attempt to view the papers of the other candidates, or disturb other candidates in any way, will result in the withdrawal of the test paper and zero points given for the test(a).
Homework/ AssignmentHomework/ Assignment
homework/assignment
10 Pre-course assignments base on the weekly literature

授課大綱 Course Plan

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Course Information

Description

學分 Credit:0-3
上課時間 Course Time:Tuesday/2,3,4[M106]
授課教師 Teacher:張亦騏
修課班級 Class:餐旅系3,4
選課備註 Memo:不開放推廣部隨班附讀 。英文授課,本課程為英文畢業門檻替代課程
This Course is taught In English 授課大綱 Course Plan: Open

選課狀態 Attendance

There're now 37 person in the class.
目前選課人數為 37 人。

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