6835 - 餐旅問題解決與決策
Problems Solving and Decisions Making in Hospitality
教育目標 Course Target
本課程之目的在探討『人生其實是一個不斷製造問題與解決問題的過程。』說明每一個人都需要具備問題解決的能力。問題解決能力的強弱不僅關係到工作表現的績效,也會影響生活的品質,尤其對於管理人員而言,所要面對的不僅僅是自己的問題、 還有部屬的問題、公司的問題等等, 因此良好的問題解決能力,更是必須具備的基本要件!
身為成功經理人的必要條件中,問題分析與決策相關的就占了三分之二,可以看出對一個管理者而言,擁有分析問題、解決問題,以及做出適當決策的能力是多麼重要。本課程藉由探索,分析,實作,討論,個案研討,建立一套系統化的行為模式協助學生提升探索問題,智慧解決問題的能力。
The purpose of this course is to explore that "life is actually a process of constantly creating and solving problems." 』It shows that everyone needs to have the ability to solve problems. The strength of problem-solving ability is not only related to the performance of work performance, but also affects the quality of life. Especially for managers, they have to face not only their own problems, but also problems of subordinates, company problems, etc. Therefore, good problem-solving ability is a basic requirement that must be possessed!
Among the necessary conditions for being a successful manager, problem analysis and decision-making account for two-thirds. It can be seen how important it is for a manager to have the ability to analyze problems, solve problems, and make appropriate decisions. This course uses exploration, analysis, implementation, discussion, and case study to establish a systematic behavioral model to help students improve their ability to explore problems and solve problems intelligently.
參考書目 Reference Books
提供課件教材
Provide courseware and teaching materials
評分方式 Grading
| 評分項目 Grading Method |
配分比例 Percentage |
說明 Description |
|---|---|---|
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上課出席率與課程參與 Class Attendance and Course Participation |
30 | |
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期中小組報告 Midterm group report |
25 | 遲交一律零分計算 |
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期末個人報告 Final personal report |
25 | 遲交一律零分計算 |
授課大綱 Course Plan
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相似課程 Related Courses
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課程資訊 Course Information
基本資料 Basic Information
- 課程代碼 Course Code: 6835
- 學分 Credit: 0-3
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上課時間 Course Time:Wednesday/5,6,7[M215]
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授課教師 Teacher:呂秀如
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修課班級 Class:餐旅專班1,2
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