1. 具備「思考的高度」。對各管理理論、管理觀念、管理思潮、管理新知與管理大師詳加介紹。深入了解可以用一些清楚的架構去觀察和解釋各種管理現象。
2. 累積「合作的廣度」。特別看重人力資源管理。惟有尊重人才、善用人力才可能創造績效；管理者必須與別人工作並幫助他人工作。
3. 強化「執行的深度」。能夠兼顧內外，掌握核心。在內部管理方面，依序說明預算、會計、財務與資源管理的作法，並介紹總務、服務輸送與品質管理。在外部管理方面，強調善用資訊、強化行銷；主題包括知識、資訊與新技能等的管理，以及行銷、通路管理、品牌、公關與募款等。
4.了解非營利組織運作與社會福利行政部門的各方面。認識累積與政府有關的政策、服務與資源，說明行政方面的原則、過程及技術的知識，簡介政府的預算、組織與人力配置。
1. Have a "high level of thinking". Provide detailed introduction to various management theories, management concepts, management thoughts, management new knowledge and management experts. In-depth understanding can be used to observe and explain various management phenomena with some clear structures.
2. Accumulate "cooperational breadth". Special attention is paid to human resource management. Only by respecting talents and using manpower well can we create results; managers must work with others and help others work.
3. Strengthen the "deep execution". Be able to focus on both the inside and the outside and master the core. In terms of internal management, the practices of budget, accounting, financial and resource management are explained in sequence, and the overall, service delivery and quality management are introduced. In terms of external management, we should make good use of information and strengthen marketing; the topics include the management of knowledge, information and new skills, as well as marketing, channel management, brand, public relations and fundraising.
4. Understand all aspects of the non-profit organization operation and social welfare administrative department. Understand the policies, services and resources related to the government, explain administrative principles, processes and technical knowledge, and introduce government budget, organization and manpower allocation.
社會工作面對各界要求績效的考驗，績效的提高依賴管理，管理使社會工作的服務更有效果。管理的浪潮多年來一直未消退，連最看重人的社工服務都必須引進管理，並接受管理。為什麼？因為管理能幫助社會工作。任何社會工作者從事社會工作專業時應瞭解管理，不論所做的是直接服務或間接服務或其他服務。
管理使社會工作者更有效率地提供專業服務，使案主及社會得到更多的幫助。當社會工作者扮演管理者的角色時，管理更是他必須熟練的工具。
社會工作管理本身是新興的學科，主要借重管理學、組織理論、組織行為等的知識、理論和技巧。但是當這些應用到各類型社會福利組織時，有許多值得深思檢視的議題。管理有全球化的內容，也必須考慮本土化，因此，除了介紹重要的管理概念外，本課程將針對台灣社會工作相關機構的管理作多方面的討論。
「社會工作管理」是說明基金會、協會與社會福利機構的管理，也可以適用於學校、教育組織、宗教組織、民間團體、社區發展協會等。本課程是分析「管理」，而不僅是「管理者」，以對事情的討論說明為主。
重點是「組織管理」，重點不是方案管理，也不是談如何管理人或管理自己，而是讓組織能有效率又有績效地運作。
課程的主題是「管理」而不僅是「行政」，行政偏向公部門，受到較多法令的限制，管理則需要更多的創新。
這門課程是專門為碩士班學生開的，希望幫助碩士生日後能在組織中擔任中級管理者。
The social work face requires the performance test of all sectors and improves the performance based on management, so that the service of social work is more effective. The wave of management has not subsided for many years, and even the social worker services that value people the most must be introduced into management and accepted management. Why? Because management can help social work. Any social worker should understand management when he is engaged in social work, regardless of whether what he is doing is direct or intercommunicate or other services.
Management allows social workers to provide professional services more efficiently, so that clients and society can receive more help. When social workers play the role of managers, management is a tool that they must be familiar with.
Social work management itself is a new subject, mainly relying on knowledge, theory and skills in management, organizational theory, organizational behavior, etc. But when these are applied to various types of social welfare organizations, there are many questions worth pondering and reviewing. Management has global content and must also consider localization. Therefore, in addition to introducing important management concepts, this course will discuss the management of institutions related to Taiwan's social work in many aspects.
"Social Work Management" is to explain the management of foundations, associations and social welfare institutions, and can also be used in schools, educational organizations, religious organizations, private groups, community development associations, etc. This course analyzes "management", not just "manager", and focuses on discussions on matters.
The focus is "organization management". The focus is not plan management, nor is it about how to manage people or yourself, but to enable organizations to operate efficiently and effectively.
The theme of the course is "management" rather than "administration". Administration is biased towards the public department and is restricted by more laws and regulations. Management requires more innovation.
This course is dedicated to students of the judiciary class, hoping to help judiciary become an intermediate manager in the organization after their birthday.
彭懷真(2020) 《社會工作管理》。台北：洪葉。
彭懷真(2025) 《社會福利行政實務》。新北：揚智。
Peng Qingzhen (2020) "Social Work Management". Taipei: Hong Ye.
Peng Qingzhen (2025) "Social Welfare Administrative Practice". New Taipei: Sharp wisdom.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 作業---閱讀相關書籍或論文提出報告。碩士班，請找一本2010年以後出版與本課程有關的新書，或找兩篇博士論文或兩篇相關學刊的論文，寫成兩頁A4。博士班，則加倍。 作業---閱讀相關書籍或論文提出報告。碩士班，請找一本2010年以後出版與本課程有關的新書，或找兩篇博士論文或兩篇相關學刊的論文，寫成兩頁A4。博士班，則加倍。 Work---Read relevant books or articles to submit reports. For the judiciary class, please find a new book about this course after 2010, or find two doctoral papers or two related journals to write them into two pages A4. Doctoral class, doubled. |
25 | |
| 作業/主要是與MBO、OKR有關。作業/主要是與MBO、OKR有關。 The operation/mainly related to MBO and OKR. |
25 | |
| 期中考期中考 Midterm exam |
25 | |
| 研究生報告研究生報告 Graduate Report |
25 |
