Draw an organizational chart of the rooms division of a hotel and identify the executive committee members.
Describe the main functions of the rooms division departments.
Calculate occupancy percentages, average daily rates, and actual percentage of potential rooms.
Outline the importance of the reservations and guest services functions.
List the complexities and challenges of the concierge, housekeeping, and security/loss prevention departments.
Prevent and execute hotel risk management (include the nature disaster and disease).
Draw an organizational chart of the rooms division of a hotel and identify the executive committee members.
Describe the main functions of the rooms division departments.
Calculate occupation percentages, average daily rates, and actual percentage of potential rooms.
Outline the importance of the reservations and guest services functions.
List the complexities and challenges of the concierge, housekeeping, and security/loss prevention departments.
Prevent and execute hotel risk management (include the nature disaster and disease).
Providing Learning Package
providing learning package
評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
---|---|---|
Attendance & Group class exercisesAttendance & Group class exercises attendance & group class exercises |
50 | |
Mid-term group project & PresentationMid-term group project & Presentation mid-term group project & presentation |
30 | delay is unacceptable |
Final individual report Final individual report Final individual report |
20 | delay is unacceptable |