2221 - 餐旅服務技能 英授 Taught in English

Hotel and Restaurant Service Technique

教育目標 Course Target

This course introduces the concepts and practical skills of restaurant service. Therefore, upon the completion of this course, students will be able to provide welcoming smile, knowledge of the menu, and willingness to treat guests with remarkable service of front-of-house.
1. The concept of restaurant service
2. Getting ready for service
3. Service Techniques
4. Practical of the food and beverage service sequence and table setting
5. Wine and beverage service

This course introduces the concepts and practical skills of restaurant service. Therefore, upon the completion of this course, students will be able to provide welcome smile, knowledge of the menu, and willingness to treat guests with remarkable service of front-of-house.
1. The concept of restaurant service
2. Getting ready for service
3. Service Techniques
4. Practical of the food and beverage service sequence and table setting
5. Wine and beverage service

課程概述 Course Description

基礎理論有關餐飲及旅館服務,並配合實際演練,做為考證照的先修技能.

Basic theory discusses catering and hotel services, and cooperates with actual practice to do preliminary training skills for exams.

參考書目 Reference Books

1. Remarkable Service: A guide to winning and keeping customers for service, managers, and restaurant owners (2009), The culinary institute of America, Wiley & Sons Inc.
2. 餐廳服務管理 Remarkable Service (2013), 孫路弘編譯
3. Food and Beverage Service (2018), Lillicrap, D., Cousins, J. A., & Smith, R. Hodder & Stoughton

1. Remarkable Service: A guide to winning and keeping customers for service, managers, and restaurant owners (2009), The culinary institute of America, Wiley & Sons Inc.
2. Restaurant Service Management Remarkable Service (2013), edited by Sunlu Hong
3. Food and Beverage Service (2018), Lillicrap, D., Cousins, J. A., & Smith, R. Hodder & Stoughton

評分方式 Grading

評分項目
Grading Method
配分比例
Percentage
說明
Description
Class participation and attendance
Class participation and attendance
30 Student participation and attendance will be the key evaluation of his course.
Midterm exam
Midterm exam
30 Practical operation: napkin folding, western table setting, multiple choice
Quiz & Homework
Quiz and Homework
20 Level C food and beverage service
Final exam
Final exam
30 Restaurant service techniques

授課大綱 Course Plan

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必修-2222
英授 Taught in English 餐旅系1 楊婷棋 二/2,3,4[M214] 0-2 詳細資訊 Details

課程資訊 Course Information

基本資料 Basic Information

  • 課程代碼 Course Code: 2221
  • 學分 Credit: 0-2
  • 上課時間 Course Time:
    Tuesday/5,6,7[M214]
  • 授課教師 Teacher:
    楊婷棋
  • 修課班級 Class:
    餐旅系1
  • 選課備註 Memo:
    單號班學生修課。上課教室:M214、M215。全英語授課。
選課狀態 Enrollment Status

目前選課人數 Current Enrollment: 34 人

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