2221 - 餐旅服務技能 英授 Taught in English
Hotel and Restaurant Service Technique
教育目標 Course Target
This course introduces the concepts and practical skills of restaurant service. Therefore, upon the completion of this course, students will be able to provide welcoming smile, knowledge of the menu, and willingness to treat guests with remarkable service of front-of-house.
1. The concept of restaurant service
2. Getting ready for service
3. Service Techniques
4. Practical of the food and beverage service sequence and table setting
5. Wine and beverage service
This course introduces the concepts and practical skills of restaurant service. Therefore, upon the completion of this course, students will be able to provide welcome smile, knowledge of the menu, and willingness to treat guests with remarkable service of front-of-house.
1. The concept of restaurant service
2. Getting ready for service
3. Service Techniques
4. Practical of the food and beverage service sequence and table setting
5. Wine and beverage service
課程概述 Course Description
基礎理論有關餐飲及旅館服務,並配合實際演練,做為考證照的先修技能.
Basic theory discusses catering and hotel services, and cooperates with actual practice to do preliminary training skills for exams.
參考書目 Reference Books
1. Remarkable Service: A guide to winning and keeping customers for service, managers, and restaurant owners (2009), The culinary institute of America, Wiley & Sons Inc.
2. 餐廳服務管理 Remarkable Service (2013), 孫路弘編譯
3. Food and Beverage Service (2018), Lillicrap, D., Cousins, J. A., & Smith, R. Hodder & Stoughton
1. Remarkable Service: A guide to winning and keeping customers for service, managers, and restaurant owners (2009), The culinary institute of America, Wiley & Sons Inc.
2. Restaurant Service Management Remarkable Service (2013), edited by Sunlu Hong
3. Food and Beverage Service (2018), Lillicrap, D., Cousins, J. A., & Smith, R. Hodder & Stoughton
評分方式 Grading
評分項目 Grading Method |
配分比例 Percentage |
說明 Description |
---|---|---|
Class participation and attendance Class participation and attendance |
30 | Student participation and attendance will be the key evaluation of his course. |
Midterm exam Midterm exam |
30 | Practical operation: napkin folding, western table setting, multiple choice |
Quiz & Homework Quiz and Homework |
20 | Level C food and beverage service |
Final exam Final exam |
30 | Restaurant service techniques |
授課大綱 Course Plan
點擊下方連結查看詳細授課大綱
Click the link below to view the detailed course plan
相似課程 Related Courses
課程代碼 Course Code |
課程名稱 Course Name |
授課教師 Instructor |
時間地點 Time & Room |
學分 Credits |
操作 Actions |
---|---|---|---|---|---|
必修-2222
|
英授 Taught in English | 餐旅系1 楊婷棋 | 二/2,3,4[M214] | 0-2 | 詳細資訊 Details |
課程資訊 Course Information
基本資料 Basic Information
- 課程代碼 Course Code: 2221
- 學分 Credit: 0-2
-
上課時間 Course Time:Tuesday/5,6,7[M214]
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授課教師 Teacher:楊婷棋
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修課班級 Class:餐旅系1
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選課備註 Memo:單號班學生修課。上課教室:M214、M215。全英語授課。
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