企業存在的目的展現在企業的高經營績效,一個組織的績效系統包含組織(Organization)的人員(People)運用科技(Technology),遵循工作程序(Process)
完成工作任務(Tasks),達成績效目標(Goals)。當企業績效發生問題若沒有進行系統性的績效問題診斷,就貿然提出績效改善方案,結果往往成效不彰,組織績效問題依然存在,因而受到主管質疑。所謂「斬草不除根,春風吹又生」,影響組織績效的因素往往錯綜複雜,剪不斷、理還亂。因此面對企業績效問題必須系統性地找出問題的癥結所在,據以提出績效改善方案,才能真正對症下藥,藥到病除!
績效科技(Performance Technology)在歐美為一門發展已久的專業科目,績效科技為「解決組織的績效問題所提供的一套有系統之方法、流程或策略,其目的在創造高績效組織或達成組織的績效目標」。本課程除了介紹績效科技在提升組織績效的基本觀念與知識,並要培養學生主動探索、團隊合作及策略思考的能力與態度,應用績效科技以解決企業管理所遇到的實際績效問題,發展創新的績效提升方案,為企業創造最大的價值,是一門理論與實務並具的課程。
The purpose of the enterprise's existence shows the high operating performance of the enterprise. The performance system of an organization includes the organization's personnel (People) use technology and follow the work procedures.
Complete tasks (Tasks) and achieve performance goals (Goals). When there is a problem with the performance problem of the enterprise without systematic performance problem diagnosis, a performance improvement plan will be proposed on a regular basis. The results are often ineffective and the organizational performance problem still exists, which is therefore questioned by the supervisor. The so-called "the roots of grass do not be eradicated, and the spring wind blows again" is often complicated and complicated, and it is not easy to cut and handle. Therefore, when facing the company's performance problems, we must systematically find out the root of the problem and propose performance improvement plans to truly treat the right medicine and cure the disease!
Performance Technology is a professional subject that has been developing for a long time in Europe and the United States. Performance Technology provides a systemic method, process or strategy for solving the performance problems of the organization. Its purpose is to create high performance organizations or form a organization. performance targets”. In addition to introducing the basic concepts and knowledge of performance technology in improving organizational performance, this course should also cultivate students' ability and attitudes to actively explore, team cooperation and strategic thinking, and apply performance technology to solve the actual performance problems encountered in enterprise management and develop innovation The performance improvement plan, creating the greatest value for the enterprise, is a theoretical and practical course.
王鳳奎(2018),《績效為王:新手主管的王牌帶人學》,資料夾文化出版事業有限公司
自編教材
Wang Fengkui (2018), "The King of Performance: The Ace of the Novice Supervisor", Data Collection Culture Publishing Co., Ltd.
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