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工業工程與經營資訊碩士專班
course information of 113 - 1 | 5602 Healthcare Organization and Administration(醫療機構與管理)

5602 - 醫療機構與管理 Healthcare Organization and Administration


教育目標 Course Target

1了解世界醫療環境與我國政策趨勢 2了解醫院組織架構與功能 3學習醫院人力資源管理、醫院財務與績效管理 4促進醫務管理的策略邏輯思維、專案推行與目標管理能力 5能結合工業工程之改善方法,提升醫療品質並確保安全 6.醫院因應內外部各種不同的干擾與挑戰,如何維持醫院臨床作業的安全,醫院經營的安全與永續營運的績效。 1 Understand the world’s medical environment and my country’s policy trends 2 Understand the hospital organizational structure and functions 3Learn hospital human resources management, hospital finance and performance management 4 Promote strategic and logical thinking, project implementation and goal management capabilities of medical management 5. Ability to combine improvement methods from industrial engineering to improve medical quality and ensure safety. 6. How the hospital maintains the safety of the hospital's clinical operations, the safety of the hospital's operations, and the performance of sustainable operations in response to various internal and external interferences and challenges.


課程概述 Course Description

醫務管理近年來深受國內外醫界重視。近年來,人們愈來愈重視醫務管理的價值,將醫務管理層次由醫院管理層次提升至醫療系統及醫療保險層次。因此對醫務管理之探討對個人未來就業及醫界發展都具有重大影響。醫務管理實務課程重點包括(1) 醫務管理系務設計,(2) 醫務作業管理,(3) 醫務行銷管理(4) 醫務管理實務與顧客管理及(5) 醫務管理績效管理等。本課程透過系統化的方法,使醫務管理生產力與績效得到發展,並達成企業組織目標為目的。本課程以台灣醫務界個案為例,並探討服務作業及醫務管理實務等相關之問題。
Medical management has received much attention from the medical community at home and abroad in recent years. In recent years, people have paid more and more attention to the value of medical management, and have upgraded the level of medical management from the hospital management level to the medical system and medical insurance level. Therefore, the discussion of medical management has a significant impact on individual future employment and the development of the medical field. The focus of the medical management practice course includes (1) medical management department design, (2) medical operation management, (3) medical marketing management (4) medical management practice and customer management, and (5) medical management performance management, etc. This course uses a systematic approach to develop medical management productivity and performance, and to achieve corporate organizational goals. This course takes cases from Taiwan's medical profession as examples and discusses related issues such as service operations and medical management practices.


參考書目 Reference Books

1.醫院組織功能與管理(四版)。潘憶文等編著。 華杏出版股份有限公司發行。
2.醫院經營管理實務。范保羅主編。合記圖書出版社發行。
3.醫療平衡計分卡。陳進堂等編著。五南圖書出版。
4.醫療品質管理與病人安全理論及實務。鍾國屏主編。台灣醫療品質協會出版,華杏出版股份有限公司發行。
5.查爾斯.肯尼(Charles Kenney)作; 陳鳳山譯 精實醫療實戰篇:維梅醫學中心的精實變革之路
6. https://www.mohw.gov.tw/mp-1.html
7. https://www.who.int/teams/integrated-health-services/patient-safety
1. Hospital Organizational Function and Management (4th edition). Compiled by Pan Yiwen and others. Published by Huaxing Publishing Co., Ltd.
2. Hospital operation and management practices. Edited by Fan Paul. Published by He Kee Books Publishing House.
3. Healthcare balanced scorecard. Compiled by Chen Jintang and others. Published by Wunan Books.
4. Medical quality management and patient safety theory and practice. Editor-in-chief Zhong Guoping. Published by Taiwan Medical Quality Association and distributed by Huaxing Publishing Co., Ltd.
5. Written by Charles Kenney; translated by Chen Fengshan, Practical Practice of Precision Medical Care: The Path of Precision Transformation at Vimei Medical Center
6. https://www.mohw.gov.tw/mp-1.html
7. https://www.who.int/teams/integrated-health-services/patient-safety


評分方式 Grading

評分項目 Grading Method 配分比例 Grading percentage 說明 Description
出席出席
Attend
10
專題參與/討論專題參與/討論
Topic participation/discussion
45
主題報告主題報告
Theme report
45

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Course Information

Description

學分 Credit:3-0
上課時間 Course Time:Friday/11,12,13[E230]
授課教師 Teacher:莊秀文/任寶玲
修課班級 Class:工工專班1
選課備註 Memo:
授課大綱 Course Plan: Open

選課狀態 Attendance

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目前選課人數為 14 人。

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