主管或經理人最常遭遇或最感困擾的問題是什麼？所聽到的幾乎都是人的問題（people problems），這些問題不外乎上司溝通技巧不良、屬下缺乏工作動機、員工之間有衝突、員工對部門重組的抗拒等。令人感到訝異的是，與人有關的技能（people skills）之課程，直到最近才開始在商管學院受到重視。經理人如果想要發揮管理效能，就必須培養人際或與人有關的技能。本課程引用《世紀總裁領導心法》，講述領導統禦、組織行為、人力資源管理議題，以增進學員所屬企業之組織效能，幫助高階經理人善用領導統禦，發展與人有關的技能（people skills），進而影響組織成員、實現組織目標。What are the most common or most troublesome problems that supervisors or managers encounter? Almost all people problems are human problems, which are nothing more than bosses’ poor communication skills, lack of work engines, conflicts between employees, and employees’ resistance to department reorganization. What is surprising is that people skills courses have only recently been valued in business management schools. If a manager wants to develop management effectiveness, he must develop skills that are relevant to people. This course quotes the "Century President Leadership Mind Method" to describe the topics of leadership, organizational behavior, and human resource management to enhance the organizational effectiveness of the enterprise under the student body, and help senior managers make good use of leadership, and develop skills related to people ( people skills), in turn, affect organizational members and realize organizational goals.
【教科書】
1. 林財丁、林瑞發譯（2012）《組織行為─第11版》滄海書局。
2. 若你對「管理心理學」有興趣，可參考：林財丁（2014）《管理與商業心理學─第3版》滄海書局。
【參考書】
1. 羅耀宗譯《致勝》天下文化。原文書名《Winning》作者Jack & Suzy Welch。
2. 吳鄭重譯《機會由自己創造》智庫文化。原文書名《Control Your Destiny Or Someone Else Will》作者Noel Tichy & Stratford Sherman。
3. 黃佳瑜譯《jack：20世紀最佳經理人第一次發言》大塊文化。原文書名《Jack: Straight from the Gut》作者Jack Welch & John Byrne。
4. 顧淑馨譯《與成功有約：高效能人士的七個習慣》天下文化。原文書名《The 7 Habits of Highly Effective People》作者Stephen Covey。
5. 多留意與組織行為有關的時事議題或案例。
【Text and Science Book】
1. Lin Fangding and Lin Rui-san (2012) "Organizational Behavior-11th Edition" by the Huahai Book Bureau.
2. If you are interested in "Management Psychology", you can refer to: Lin Fang (2014) "Management and Business Psychology - 3rd Edition" by the Huahai Book Bureau.
【Reference Book】
1. Luo Yaozong translated "The End of the Conquest" world culture. The original book title is Jack & Suzy Welch, author of the book title "Winning".
2. Wu Zheng re-interpreted the "Opportunity Created by Yourself" Zhiku Culture. The original book title "Control Your Destiny Or Someone Else Will" author Noel Tichy & Stratford Sherman.
3. Huang Jiayu translated "Jack: The First Speech of the Best Manager in the 20th Century" and "Big Culture". The original book title "Jack: Straight from the Gut" author Jack Welch & John Byrne.
4. "Agree with Success: Seven Conditions of Highly Effective People" by Gun Shuxin. Stephen Covey, author of the original book title "The 7 Habits of Highly Effective People".
5. Pay more attention to current issues or cases related to organizational behavior.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 邢教授課堂裡的報告與參與邢教授課堂裡的報告與參與 Reports and participation in Professor Xing’s class |
33 | 上課時說明 |
| 張教授課堂裡的報告與參與張教授課堂裡的報告與參與 Reports and participation in Professor Zhang's class |
33 | 上課時說明 |
| 林教授課堂裡的報告與參與林教授課堂裡的報告與參與 Reports and Participations in Professor Lin’s Classroom |
34 |
