人際技能是有效管理的必要而非充分條件，在競爭如此激烈的職場環境裡，經理人單靠技術能力是無法成功的，他們仍需要良好的人際互動技能。本課程旨在幫助現職及未來的經理人，發展與人有關的技能（people skills）。主管或經理人最常遭遇或最感困擾的問題是什麼？所聽到的幾乎都是人的問題(people problems)，這些問題不外乎上司溝通技巧不良、屬下缺乏工作動機、員工之間有衝突、員工對部門重組的抗拒等。令人感到訝異的是，與人有關的技能之課程，直到最近才開始在商管學院受到重視。
經理人如果想要發揮管理效能，就必須培養人際或與人有關的技能。組織行為研究組織裡的個人、團體和結構對行為的影響，旨在應用研究所得的知識以改進組織效能。
組織行為是一門很有趣的學問，其「母學」為心理學、社會學、政治學。保證終身受用無窮！Independent skills are necessary rather than sufficient conditions for effective management. In such a fierce competition, managers cannot succeed by relying on technical skills, and they still need good interactive skills. This course is intended to help current and future managers develop people skills. What are the most common or most troublesome problems that supervisors or managers encounter? Almost all people problems are human problems, which are nothing more than bosses’ poor communication skills, lack of work engines, conflicts between employees, and employees’ resistance to department reorganization. What is surprising is that the courses of skills related to people have only recently begun to be valued in the Business Administration Institute.
If a manager wants to develop management effectiveness, he must develop skills that are relevant to people. Organizational behavior studies the impact of individuals, groups and structures on behavior in a group, aiming to apply the knowledge gained from research to improve organizational effectiveness.
Organizational behavior is a very interesting academic question, and its "maternity" is psychology, society, and politics. Guaranteed to be unlucky in your life!
協助學習者瞭解並掌握人力資源管理的基本概念、理論與應用技術，以期達到理論與實務相結合的目標，引發學習者關切人力資源管理與發展的興趣。
Help learners understand and master the basic concepts, theory and application technologies of human resource management, in order to achieve the goal of combining theory and practice, and to attract learners to be interested in human resource management and development.
本課程無指定教科書，同學可自行參考與課程進度相關的書籍或網路資料。
本課程將設社團，不定期 PO 出相關資料，並邀請同學留言討論。
同學若有需要，可先閱讀《與成功有約：高效能人士的七個習慣》。
There are no designated textbooks in this course, and students can refer to books or online data related to the course progress.
This course will be a social group, and relevant information will be posted from time to time, and students will be invited to leave messages for discussion.
If students need it, they can read "Agree with Success: Seven Conditions of Highly Effective People" first.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 學習態度（課堂參與及互動）學習態度（課堂參與及互動） Learning attitude (class participation and interaction) |
50 | |
| 報告報告 report |
50 | 請撰寫一篇與本課程內容相關的文章，至少三頁（注意：去識別化），上傳至「數位教學平台」。文章與課程主題相關性，佔考評分數的一半。 |
