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工業工程與經營資訊碩士專班
course information of 108 - 1 | 5601 Healthcare Organization and Administration(醫療機構與管理)

5601 - 醫療機構與管理 Healthcare Organization and Administration


教育目標 Course Target

醫務管理近年來深受國內外醫界重視。本課程透過多元教學的方法,結合理論與實務兩層面,介紹醫院組織與管理理論架構,引領同學了解醫療體系,面對競爭力多變環境下之有效率的醫務管理。Medical management has been highly valued by the medical community at home and abroad in recent years. This course uses a multi-taught method to establish reasonable discussion and practice, introduces the hospital organization and management theory framework, and leads students to understand the medical system and faces efficient medical management in a competitive environment.


課程概述 Course Description

醫務管理近年來深受國內外醫界重視。近年來,人們愈來愈重視醫務管理的價值,將醫務管理層次由醫院管理層次提升至醫療系統及醫療保險層次。因此對醫務管理之探討對個人未來就業及醫界發展都具有重大影響。醫務管理實務課程重點包括(1) 醫務管理系務設計,(2) 醫務作業管理,(3) 醫務行銷管理(4) 醫務管理實務與顧客管理及(5) 醫務管理績效管理等。本課程透過系統化的方法,使醫務管理生產力與績效得到發展,並達成企業組織目標為目的。本課程以台灣醫務界個案為例,並探討服務作業及醫務管理實務等相關之問題。
Medical management has been highly valued by the medical community at home and abroad in recent years. In recent years, people have been paying more and more attention to the value of medical management, increasing the medical management level from hospital management level to medical system and medical insurance level. Therefore, the exploration of medical management has a significant impact on personal future employment and development of the medical community. The focus of medical management practical courses includes (1) medical management department design, (2) medical operation management, (3) medical marketing management (4) medical management practice and customer management, and (5) medical management performance management, etc. This course uses a systematic approach to improve the production capacity and performance of medical management, and achieve the goal of corporate organization. This course takes a case in the medical industry in Taiwan as an example and explores issues related to service operations and medical management practices.


參考書目 Reference Books

1.ㄧ条勝夫、賴麟徵 譯,醫院經營的診斷與處方,中華民國醫院協會出版,1998
2. Mark Graban、胡瑋珊 譯,精實醫療,中衛發展中心出版 ,2011
3.潘憶文等,醫院組織功能與管理,華杏出版機構,2011
4.陳銘樹,醫療產業策略管理,華杏出版機構,2012
5.魏慶國、王舜睦、翁淑娟,健康產業管理,華杏出版機構 ,2014
6.鄭紹宇等,精實醫院,合記圖書出版社,2017
7.范保羅,醫院經營管理實務,合記圖書出版社 ,2013
8. Anthony R. Kovner and Duncon Neuhauser , Health Services Management (6th ed.), Chicoago, Illinois, Health Administration Press, AUPHA Press ,1997
9. Roderick W. Gilkey,The 21st Century Health Care Leader ,San Francisco :Jossey-Bass Publishers,2000
10. Michael Leonard ,Allan Frankel, Terri Simmonds, with Kathleen B.Vega ,Achieving Safe and Reliable Healthcare, ACHE Management Series, Health Administration Press, 2004
11.Peter Boland , Redesigning Healthcare Delivery –A Practical Guide to Reengineering, Restructuring, and Renewal , Boland Healthcare , Inc.1996
12. James E. Orlikoff and Mary K.Totten, The Future of Health Care Governance-Redesigning Boards for New Era, American Hospital Publishing,Inc.,2000

1. A scheming and translation of the scheming and prescription of hospital management, published by the Hospital Association of the Republic of China, 1998
2. Mark Graban, Hu Weishan Translation, Exquisite Medicine, Published by China Development Center, 2011
3. Pan Jingwen et al., Hospital organizational functions and management, Huaxing Publishing Organization, 2011
4. Chen Jianshu, Medical Industry Strategy Management, Huaxing Publishing Institution, 2012
5. Wei Qingguo, Wang Shumu, Weng Shujuan, Health Industry Management, Huaxing Publishing Organization, 2014
6. Zheng Shuo Yu et al., Jingli Hospital, Co-Record Book Publishing House, 2017
7. Fan Baoluo, Hospital Management Institutional Management, Comprehensive Book Press, 2013
8. Anthony R. Kovner and Duncon Neuhauser , Health Services Management (6th ed.), Chicoago, Illinois, Health Administration Press, AUPHA Press ,1997
9. Roderick W. Gilkey,The 21st Century Health Care Leader,San Francisco:Jossey-Bass Publishers,2000
10. Michael Leonard ,Allan Frankel, Terri Simmonds, with Kathleen B.Vega ,Achieving Safe and Reliable Healthcare, ACHE Management Series, Health Administration Press, 2004
11.Peter Boland , Redesigning Healthcare Delivery –A Practical Guide to Reengineering, Restructuring, and Renewal , Boland Healthcare , Inc.1996
12. James E. Orlikoff and Mary K. Totten, The Future of Health Care Governance-Redesigning Boards for New Era, American Hospital Publishing, Inc., 2000


評分方式 Grading

評分項目 Grading Method 配分比例 Grading percentage 說明 Description
上課討論答問上課討論答問
Reply to the previous class discussion
15
平時作業平時作業
Normal operation
25
期中考試期中考試
Midterm exam
20
專題報告(口報與書面)專題報告(口報與書面)
Special report (oral report and book)
40

授課大綱 Course Plan

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Course Information

Description

學分 Credit:3-0
上課時間 Course Time:Thursday/11,12,13[E230]
授課教師 Teacher:陳南松
修課班級 Class:工工專班1
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授課大綱 Course Plan: Open

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