5601 - 醫療機構與管理
Healthcare Organization and Administration
教育目標 Course Target
醫務管理近年來深受國內外醫界重視。本課程透過多元教學的方法,結合理論與實務兩層面,介紹醫院組織與管理理論架構,引領同學了解醫療體系,面對競爭力多變環境下之有效率的醫務管理。
Medical management has received much attention from the medical community at home and abroad in recent years. This course uses multiple teaching methods to combine theoretical and practical aspects to introduce the theoretical structure of hospital organization and management, leading students to understand the medical system and efficient medical management in the face of competitive and changing environments.
課程概述 Course Description
醫務管理近年來深受國內外醫界重視。近年來,人們愈來愈重視醫務管理的價值,將醫務管理層次由醫院管理層次提升至醫療系統及醫療保險層次。因此對醫務管理之探討對個人未來就業及醫界發展都具有重大影響。醫務管理實務課程重點包括(1) 醫務管理系務設計,(2) 醫務作業管理,(3) 醫務行銷管理(4) 醫務管理實務與顧客管理及(5) 醫務管理績效管理等。本課程透過系統化的方法,使醫務管理生產力與績效得到發展,並達成企業組織目標為目的。本課程以台灣醫務界個案為例,並探討服務作業及醫務管理實務等相關之問題。
Medical management has received much attention from the medical community at home and abroad in recent years. In recent years, people have paid more and more attention to the value of medical management, and have upgraded the level of medical management from the hospital management level to the medical system and medical insurance level. Therefore, the discussion of medical management has a significant impact on individual future employment and the development of the medical field. The focus of the medical management practice course includes (1) medical management department design, (2) medical operation management, (3) medical marketing management (4) medical management practice and customer management, and (5) medical management performance management, etc. This course uses a systematic approach to develop medical management productivity and performance, and to achieve corporate organizational goals. This course takes cases from Taiwan's medical profession as examples and discusses related issues such as service operations and medical management practices.
參考書目 Reference Books
1. 潘憶文等,醫院組織功能與管理,華杏出版機構,2011
2. 陳銘樹,醫療產業策略管理,華杏出版機構,2012
3. 魏慶國、王舜睦、翁淑娟,健康產業管理,華杏出版機構 ,2014
4. 鄭紹宇等,精實醫院,合記圖書出版社,2017
5. 范保羅,醫院經營管理實務,合記圖書出版社 ,2013
6. 陳潭、洪堯勳、姚銘忠、黃欽印,工業工程與管理概論,前程文化事業有限公司,2015
7. Anthony R. Kovner and Duncon Neuhauser , Health Services Management (6th ed.), Chicoago, Illinois, Health Administration Press, AUPHA Press ,1997
8. Roderick W. Gilkey,The 21st Century Health Care Leader ,San Francisco :Jossey-Bass Publishers,2000
9. Michael Leonard ,Allan Frankel, Terri Simmonds, with Kathleen B.Vega ,Achieving Safe and Reliable Healthcare, ACHE Management Series, Health Administration Press, 2004
10.Peter Boland , Redesigning Healthcare Delivery –A Practical Guide to Reengineering, Restructuring, and Renewal , Boland Healthcare , Inc.1996
1. Pan Yiwen et al., Hospital Organizational Function and Management, Huaxing Publishing House, 2011
2. Chen Mingshu, Medical Industry Strategic Management, Huaxing Publishing House, 2012
3. Wei Qingguo, Wang Shunmu, Weng Shujuan, Health Industry Management, Huaxing Publishing House, 2014
4. Zheng Shaoyu et al., Lean Hospital, Heji Books Publishing House, 2017
5. Fan Paul, Hospital Operation and Management Practice, Heji Books Publishing House, 2013
6. Chen Tan, Hong Yaoxun, Yao Mingzhong, Huang Qinyin, Introduction to Industrial Engineering and Management, Qiancheng Cultural Industry Co., Ltd., 2015
7. Anthony R. Kovner and Duncon Neuhauser, Health Services Management (6th ed.), Chicoago, Illinois, Health Administration Press, AUPHA Press, 1997
8. Roderick W. Gilkey,The 21st Century Health Care Leader ,San Francisco:Jossey-Bass Publishers,2000
9. Michael Leonard ,Allan Frankel, Terri Simmonds, with Kathleen B.Vega ,Achieving Safe and Reliable Healthcare, ACHE Management Series, Health Administration Press, 2004
10. Peter Boland, Redesigning Healthcare Delivery –A Practical Guide to Reengineering, Restructuring, and Renewal, Boland Healthcare, Inc.1996
評分方式 Grading
評分項目 Grading Method |
配分比例 Percentage |
說明 Description |
---|---|---|
平時出席,作業 Regular attendance, homework |
30 | |
專題報告成績 Special report results |
30 | |
期末成績 final grade |
40 |
授課大綱 Course Plan
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課程資訊 Course Information
基本資料 Basic Information
- 課程代碼 Course Code: 5601
- 學分 Credit: 3-0
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上課時間 Course Time:Tuesday/11,12,13[E230]
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授課教師 Teacher:陳南松
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修課班級 Class:工工專班1
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