醫務管理近年來深受國內外醫界重視。本課程透過多元教學的方法,結合理論與實務兩層面,介紹醫院組織與管理理論架構,引領同學了解醫療體系,面對競爭力多變環境下之有效率的醫務管理。Medical management has been highly valued by the medical community at home and abroad in recent years. This course uses a multi-taught method to establish reasonable discussion and practice, introduces the hospital organization and management theory framework, and leads students to understand the medical system and faces efficient medical management in a competitive environment.
醫務管理近年來深受國內外醫界重視。近年來,人們愈來愈重視醫務管理的價值,將醫務管理層次由醫院管理層次提升至醫療系統及醫療保險層次。因此對醫務管理之探討對個人未來就業及醫界發展都具有重大影響。醫務管理實務課程重點包括(1) 醫務管理系務設計,(2) 醫務作業管理,(3) 醫務行銷管理(4) 醫務管理實務與顧客管理及(5) 醫務管理績效管理等。本課程透過系統化的方法,使醫務管理生產力與績效得到發展,並達成企業組織目標為目的。本課程以台灣醫務界個案為例,並探討服務作業及醫務管理實務等相關之問題。
Medical management has been highly valued by the medical community at home and abroad in recent years. In recent years, people have been paying more and more attention to the value of medical management, increasing the medical management level from hospital management level to medical system and medical insurance level. Therefore, the exploration of medical management has a significant impact on personal future employment and development of the medical community. The focus of medical management practical courses includes (1) medical management department design, (2) medical operation management, (3) medical marketing management (4) medical management practice and customer management, and (5) medical management performance management, etc. This course uses a systematic approach to improve the production capacity and performance of medical management, and achieve the goal of corporate organization. This course takes a case in the medical industry in Taiwan as an example and explores issues related to service operations and medical management practices.
1. 莊逸洲、黃崇哲,醫務管理學系列-醫院功能與管理,華杏出版,2005
2. 莊逸洲、黃崇哲,醫務管理學系列-醫療機構管理制度,華杏出版,2005
3. 林妍如、萬德和,健康照護組織之價值創造,雙葉書廊 ,2003
4. 陳楚杰,醫院組織與管理(六版),自己醫院管理叢書之二,2000
5. 陳潭、洪堯勳、姚銘忠、黃欽印,工業工程與管理概論,前程文化事業有限公司,2015
6. Anthony R. Kovner and Duncon Neuhauser , Health Services Management (6th ed.), Chicoago, Illinois, Health Administration Press, AUPHA Press ,1997
7. Roderick W. Gilkey,The 21st Century Health Care Leader ,San Francisco :Jossey-Bass Publishers,2000
8. Michael Leonard ,Allan Frankel, Terri Simmonds, with Kathleen B.Vega ,Achieving Safe and Reliable Healthcare, ACHE Management Series, Health Administration Press, 2004
9.Peter Boland , Redesigning Healthcare Delivery –A Practical Guide to Reengineering, Restructuring, and Renewal , Boland Healthcare , Inc.1996
1. Zhuang Yizhou, Huang Chongzhe, Medical Management Series-Hospital Functions and Management, Huaxing Publishing, 2005
2. Zhuang Yizhou, Huang Chongzhe, Medical Management Series-Medical Institution Management System, Huaxing Publishing, 2005
3. Lin Yanru and Wan Dehe, the value creation of health care organizations, Double Leaf Library, 2003
4. Chen Chujie, Hospital Organization and Management (Sixth Edition), His own Hospital Management Book 2, 2000
5. Chen Tan, Hong Yu, Yao Yanzhong, Huang Yin, Industrial Engineering and Management Overview, Qiancheng Culture and Industry Co., Ltd., 2015
6. Anthony R. Kovner and Duncon Neuhauser , Health Services Management (6th ed.), Chicoago, Illinois, Health Administration Press, AUPHA Press ,1997
7. Roderick W. Gilkey,The 21st Century Health Care Leader,San Francisco:Jossey-Bass Publishers,2000
8. Michael Leonard , Allan Frankel, Terri Simmonds, with Kathleen B.Vega ,Achieving Safe and Reliable Healthcare, ACHE Management Series, Health Administration Press, 2004
9.Peter Boland , Redesigning Healthcare Delivery –A Practical Guide to Reengineering, Restructuring, and Renewal , Boland Healthcare , Inc.1996
評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
---|---|---|
平時出席,作業平時出席,作業 Attendance at ordinary times, |
30 | |
專題報告成績專題報告成績 Special report completion |
30 | |
期末成績期末成績 Final results |
40 |