本課程有二個目標：一是讓學生了解績效管理之理論與實務；二是讓學生實際進行績效管理制度的設計。This course has two goals: one is to let students understand the theory and practice of performance management; the other is to let students actually design the performance management system.
績效管理是使用績效資訊影響計畫、政策或組織行動以追求公共服務最大化利益的過程。本課程介紹政府部門績效管理之理論與實務，包含下列內容：績效管理的意義內涵與理論、世界各國績效管理的作法、我國績效管理的實際運作情形、績效衡量的原則與步驟、績效指標的建構及績效管理的反思與未來展望。
Performance management is the process of using performance information to influence planning, policies or organizational actions in pursuit of public services maximizing interests. This course introduces the theory and practice of performance management in government departments, and includes the following contents: the meaning and theory of performance management, the practice of performance management in various countries around the world, the actual operating conditions of performance management in our country, the principles and steps of performance measurement, the structure of performance indicators, and the reflection and future prospects of performance management.
卓正欽、葛建培，2013，績效管理：理論與實務，雙葉書廊。
Zhuo Zhengqian and Ge Jianpei, 2013, Performance Management: Theory and Practice, Double Leaf Library.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 出席及參與率出席及參與率 Attendance and participation rate |
20 | 出席與上課參與討論程度 |
| 上課內容導讀與批評上課內容導讀與批評 Reading and criticizing content in the class |
20 | 每週上課前請先閱讀完指定教材，負責導讀同學以簡報方式報告該章重點、補充資料與討論提綱（每位同學限10分鐘，每週兩位同學）。上課將依老師與學生交叉討論上課內容，老師並最後做出總結。 |
| 團體期初與期末簡報團體期初與期末簡報 Group start and end briefing |
20 | 期初與期末上台PPT簡報團體作業內容 |
| 團體期末報告團體期末報告 Group final report |
40 | 同學依選課人數分組（以六組為原則），針對某一組織（中央、地方、國營企業、非營利組織均可）、政策或考績設計一套績效管理制度。 |
