教學目的：社會工作管理專題旨在引介、對比、討論當前社會工作組織運作過程中所觸及的，包含理念乃至實際操作的諸項議題。我們希望透過課程的討論與講授，一方面整理同學們過去所學相關西式管理學知識；再方面搭配所置身於華人文化脈絡的組織生活 經驗，在一次次的案例對比、討論、與澄清中，學習思考日後如何面對並處理組織生活中所可能遭遇的課題。
主要內容：在本課程中，主要內容有三：
一、人群服務中對於管理本質的討論。其中關切管理定義、人群服務管理與一般工商管理何異、乃至相關思想的歷史發展等議題。
二、管理活動要元的思考。其中包含如何透過領導、計劃、組織、人事、財務等活動打造一個能夠促進專業成長、並且提高服務品質的環境。
三、最後則是其他的管理職責與成功的管理人的對話。
在課程中，我們試圖在每一個主題上，對比華人文化中如何看待管理本質、如何操作管理要元、以及如何構思成功管理人這回事。透過對比，我們期待找出更多社會工作管理的可能性。Teaching Purpose: The social work management topic aims to introduce, compare, and discuss the topics that are exposed to in the current social work organization's operations, including concepts and even actual operations. We hope that through discussion and teaching in the course, on the one hand, we will sort out the Western management knowledge we have learned in the past; on the other hand, we will combine the experience of the organizational life that is embedded in the cultural structure of the Chinese people, and learn to think about how to face and deal with the topics that may be encountered in the organizational life in the future through repeated case comparisons, discussions, and clarifications.
Main content: In this course, there are three main contents:
1. Discussion on the essence of management in crowd services. Among them, there are issues related to the historical development of management definitions, population service management, general business management, and even related ideas.
2. Thinking about managing activities that need to be comprehensive. It includes how to create an environment that can promote professional growth and improve service quality through activities such as leadership, planning, organization, personnel, and financial services.
3. Finally, it is the conversation between other management responsibilities and successful managers.
In the course, we tried to compare how the Chinese culture views the essence of management, how to operate and manage, and how to think about successful managers in each topic. Through comparison, we look forward to finding out more possibilities for social work management.
社會工作面對各界要求績效的考驗，績效的提高依賴管理，管理使社會工作的服務更有效果。管理的浪潮多年來一直未消退，連最看重人的社工服務都必須引進管理，並接受管理。為什麼？因為管理能幫助社會工作。任何社會工作者從事社會工作專業時應瞭解管理，不論所做的是直接服務或間接服務或其他服務。
管理使社會工作者更有效率地提供專業服務，使案主及社會得到更多的幫助。當社會工作者扮演管理者的角色時，管理更是他必須熟練的工具。
社會工作管理本身是新興的學科，主要借重管理學、組織理論、組織行為等的知識、理論和技巧。但是當這些應用到各類型社會福利組織時，有許多值得深思檢視的議題。管理有全球化的內容，也必須考慮本土化，因此，除了介紹重要的管理概念外，本課程將針對台灣社會工作相關機構的管理作多方面的討論。
「社會工作管理」是說明基金會、協會與社會福利機構的管理，也可以適用於學校、教育組織、宗教組織、民間團體、社區發展協會等。本課程是分析「管理」，而不僅是「管理者」，以對事情的討論說明為主。
重點是「組織管理」，重點不是方案管理，也不是談如何管理人或管理自己，而是讓組織能有效率又有績效地運作。
課程的主題是「管理」而不僅是「行政」，行政偏向公部門，受到較多法令的限制，管理則需要更多的創新。
這門課程是專門為碩士班學生開的，希望幫助碩士生日後能在組織中擔任中級管理者。
The social work face requires the performance test of all sectors and improves the performance based on management, so that the service of social work is more effective. The wave of management has not subsided for many years, and even the social worker services that value people the most must be introduced into management and accepted management. Why? Because management can help social work. Any social worker should understand management when he is engaged in social work, regardless of whether what he is doing is direct or intercommunicate or other services.
Management allows social workers to provide professional services more efficiently, so that clients and society can receive more help. When social workers play the role of managers, management is a tool that they must be familiar with.
Social work management itself is a new subject, mainly relying on knowledge, theory and skills in management, organizational theory, organizational behavior, etc. But when these are applied to various types of social welfare organizations, there are many questions worth pondering and reviewing. Management has global content and must also consider localization. Therefore, in addition to introducing important management concepts, this course will discuss the management of institutions related to Taiwan's social work in many aspects.
"Social Work Management" is to explain the management of foundations, associations and social welfare institutions, and can also be used in schools, educational organizations, religious organizations, private groups, community development associations, etc. This course analyzes "management", not just "manager", and focuses on discussions on matters.
The focus is "organization management". The focus is not plan management, nor is it about how to manage people or yourself, but to enable organizations to operate efficiently and effectively.
The theme of the course is "management" rather than "administration". Administration is biased towards the public department and is restricted by more laws and regulations. Management requires more innovation.
This course is dedicated to students of the judiciary class, hoping to help judiciary become an intermediate manager in the organization after their birthday.
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| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 課堂參與課堂參與 Class Participation |
50 | |
| 期末報告期末報告 Final report |
50 |
