6510 - 社會工作管理專題 英授 Taught in English
Seminar on Social Work Management
教育目標 Course Target
教學目的:社會工作管理專題旨在引介、對比、討論當前社會工作組織運作過程中所觸及的,包含理念乃至實際操作的諸項議題。我們希望透過課程的討論與講授,一方面整理同學們過去所學相關西式管理學知識;再方面搭配所置身於華人文化脈絡的組織生活 經驗,在一次次的案例對比、討論、與澄清中,學習思考日後如何面對並處理組織生活中所可能遭遇的課題。
主要內容:在本課程中,主要內容有三:
一、人群服務中對於管理本質的討論。其中關切管理定義、人群服務管理與一般工商管理何異、乃至相關思想的歷史發展等議題。
二、管理活動要元的思考。其中包含如何透過領導、計劃、組織、人事、財務等活動打造一個能夠促進專業成長、並且提高服務品質的環境。
三、最後則是其他的管理職責與成功的管理人的對話。
在課程中,我們試圖在每一個主題上,對比華人文化中如何看待管理本質、如何操作管理要元、以及如何構思成功管理人這回事。透過對比,我們期待找出更多社會工作管理的可能性。
Teaching purpose: The topic of social work management aims to introduce, compare, and discuss various issues involved in the current operation of social work organizations, including concepts and even practical operations. We hope that through the discussion and teaching of the course, on the one hand, we can sort out the relevant Western management knowledge that students have learned in the past; on the other hand, we can match it with their organizational life experience in the context of Chinese culture. Through case comparisons, discussions, and clarifications, we can learn to think about how to face and deal with issues that may be encountered in organizational life in the future.
Main content: In this course, there are three main contents:
1. Discussion on the nature of management in crowd services. Among them, they are concerned with issues such as the definition of management, the difference between crowd service management and general business management, and even the historical development of related ideas.
2. Management activities require meta-thinking. This includes how to create an environment that can promote professional growth and improve service quality through leadership, planning, organization, personnel, finance and other activities.
Third, the last is a dialogue between other management responsibilities and successful managers.
In the course, we tried to compare on each topic how Chinese culture views the nature of management, how to operate the elements of management, and how to conceive of successful management of people. Through comparison, we look forward to finding out more possibilities for social work management.
課程概述 Course Description
社會工作面對各界要求績效的考驗,績效的提高依賴管理,管理使社會工作的服務更有效果。管理的浪潮多年來一直未消退,連最看重人的社工服務都必須引進管理,並接受管理。為什麼?因為管理能幫助社會工作。任何社會工作者從事社會工作專業時應瞭解管理,不論所做的是直接服務或間接服務或其他服務。
管理使社會工作者更有效率地提供專業服務,使案主及社會得到更多的幫助。當社會工作者扮演管理者的角色時,管理更是他必須熟練的工具。
社會工作管理本身是新興的學科,主要借重管理學、組織理論、組織行為等的知識、理論和技巧。但是當這些應用到各類型社會福利組織時,有許多值得深思檢視的議題。管理有全球化的內容,也必須考慮本土化,因此,除了介紹重要的管理概念外,本課程將針對台灣社會工作相關機構的管理作多方面的討論。
「社會工作管理」是說明基金會、協會與社會福利機構的管理,也可以適用於學校、教育組織、宗教組織、民間團體、社區發展協會等。本課程是分析「管理」,而不僅是「管理者」,以對事情的討論說明為主。
重點是「組織管理」,重點不是方案管理,也不是談如何管理人或管理自己,而是讓組織能有效率又有績效地運作。
課程的主題是「管理」而不僅是「行政」,行政偏向公部門,受到較多法令的限制,管理則需要更多的創新。
這門課程是專門為碩士班學生開的,希望幫助碩士生日後能在組織中擔任中級管理者。
Social work faces the test of performance requirements from all walks of life. The improvement of performance depends on management, and management makes social work services more effective. The wave of management has not subsided for many years. Even social work services that value people the most must introduce management and accept management. Why? Because management can help social work. Any social worker entering the social work profession should understand management, whether direct or indirect services or other services.
Management enables social workers to provide professional services more efficiently, so that clients and society can receive more help. When a social worker plays the role of a manager, management is a tool that he must be proficient in.
Social work management itself is an emerging discipline, which mainly draws on knowledge, theories and techniques of management, organizational theory, organizational behavior, etc. But when these are applied to various types of social welfare organizations, there are many issues worthy of careful examination. Management has global content and must also consider localization. Therefore, in addition to introducing important management concepts, this course will discuss various aspects of the management of social work-related institutions in Taiwan.
"Social work management" describes the management of foundations, associations and social welfare institutions. It can also be applied to schools, educational organizations, religious organizations, civil society groups, community development associations, etc. This course analyzes "management", not just "managers", and focuses on discussion and explanation of things.
The focus is "organizational management". The focus is not on program management, nor on how to manage people or ourselves, but on how to enable the organization to operate efficiently and performatively.
The theme of the course is "management" rather than just "administration". Administration is biased toward the public sector and is subject to more restrictions by laws, while management requires more innovation.
This course is specially opened for master's degree students, hoping to help masters to serve as mid-level managers in organizations after their birthdays.
參考書目 Reference Books
Weinbach, Robert W. & Taylor, Lynne M.(2015). The social worker as manager : a practical guide to success. Boston : Pearson.
Kettner,Peter M.著,孫健忠、賴兩陽、陳俊全譯(2005)人群服務組織管理(Achieving Excellence in the Management of Human Service Organizations.)台北:雙葉。
黃源協(2014)。社會工作管理(第三版)。台北:雙葉。
彭懷真(2012)社工管理學。台北:雙葉。
彭懷真(2014)非營利組織:12理。台北:洪葉。
曾仕強(2003)。中國式管理。北京:中國社會科學出版社。
曾仕強(2003)。中國式的管理行為。北京:中國社會科學出版社。
曾仕強(2004)。管理大道:中國管理哲學的現代化應用。北京:北京大學出版社。
Weinbach, Robert W. & Taylor, Lynne M.(2015). The social worker as manager : a practical guide to success. Boston : Pearson.
Kettner, Peter M. Translated by Sun Jianzhong, Lai Liangyang, and Chen Junquan (2005) Achieving Excellence in the Management of Human Service Organizations. Taipei: Shuangye.
Huang, Yuan-Xie (2014). Social work management (3rd ed.). Taipei: Futaba.
Peng Huaizhen (2012) Social Work Management. Taipei: Futaba.
Peng Huaizhen (2014) Non-profit organizations: 12 principles. Taipei: Hongye.
Zeng, Shiqiang (2003). Chinese style management. Beijing: China Social Sciences Press.
Zeng, Shiqiang (2003). Chinese management behavior. Beijing: China Social Sciences Press.
Zeng, Shiqiang (2004). The Avenue of Management: Modern Application of Chinese Management Philosophy. Beijing: Peking University Press.
評分方式 Grading
| 評分項目 Grading Method |
配分比例 Percentage |
說明 Description |
|---|---|---|
|
課堂參與 class participation |
50 | |
|
期末報告 Final report |
50 |
授課大綱 Course Plan
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課程資訊 Course Information
基本資料 Basic Information
- 課程代碼 Course Code: 6510
- 學分 Credit: 3-0
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上課時間 Course Time:Monday/10,11,12[SS303]
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授課教師 Teacher:王篤強
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修課班級 Class:社工碩博1,2
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選課備註 Memo:不開放推廣部附讀
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