To provide an overview on the Six Sigma methodology and see how it fits in with other quality initiatives. The lecture is going to take at in-depth look at the origins, pros and cons of Six Sigma and how it relates to some of the other quality initiatives in industry. The immediate goal of this class is defect reduction. Six Sigma defect reduction is intended to lead to cost reduction. It has a process focus and aims to highlight process improvement opportunities through systematic measurement.

To provide an overview on the Six Sigma methodology and see how it fits in with other quality initiatives. The lesson is going to take at in-depth look at the origins, pros and cons of Six Sigma and how it relates to some of the other quality initiatives in industry. The immediate goal of this class is defect reduction. Six Sigma defect reduction is intended to lead to cost reduction. It has a process focus and aims to highlight process improvement opportunities through systematic measurement.

nee, R.D. and Hoerl, R.W. (2003). Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies. Financial Times Prentice Hall, Upper Saddle River, NJ.
2007 Business Criteria for Performance Excellence, published by the Baldrige National Quality Program. Individual copies are available at no cost from BNQP. Information on obtaining individual copies of the criteria free of cost can be found at the following website: http://baldrige.nist.gov/Business_Criteria.htm

nee, R.D. and Hoerl, R.W. (2003). Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies. Financial Times Prentice Hall, Upper Saddle River, NJ.
2007 Business Criteria for Performance Excellence, published by the Baldrige National Quality Program. Individual copies are available at no cost from BNQP. Information on obtaining individual copies of the criteria free of cost can be found at the following website: http://baldrige.nist.gov/Business_Criteria.htm