6512 - 社會工作管理專題 英授 Taught in English
Seminar on Social Work Management
教育目標 Course Target
本課程希望結合理論與實務,並有效運用管理工具及相關技術、深化社會工作管理的進階知能學習與實務應用能力,達到以下目標:
? 1.深入瞭解管理的概念、理論、與模式變遷及其在管理實務的應用。
? 2. 提升學習者的組織策略管理、資源運用與開發、領導與溝通談判、績效評量、及時間與壓力管理能力。
? 3. 強化學習者的組織或團隊之間的協調合作與服務網絡規劃能力。
? 4.學習以創新思維及系統性思考解析非營利組織面臨的管理議題與挑戰。
5.學習將管理相關知能應用於個人的家庭、職場、與生活管理。
This course hopes to combine theory and practice, effectively use management tools and related technologies, deepen advanced knowledge learning and practical application capabilities in social work management, and achieve the following goals:
? 1. In-depth understanding of management concepts, theories, and model changes and their application in management practice.
? 2. Improve learners’ organizational strategic management, resource utilization and development, leadership, communication and negotiation, performance evaluation, and time and pressure management abilities.
? 3. Strengthen learners’ coordination, cooperation and service network planning capabilities among organizations or teams.
? 4. Learn to use innovative thinking and systematic thinking to analyze management issues and challenges faced by non-profit organizations.
5. Learn to apply management-related knowledge to personal family, workplace, and life management.
課程概述 Course Description
社會工作面對各界要求績效的考驗,績效的提高依賴管理,管理使社會工作的服務更有效果。管理的浪潮多年來一直未消退,連最看重人的社工服務都必須引進管理,並接受管理。為什麼?因為管理能幫助社會工作。任何社會工作者從事社會工作專業時應瞭解管理,不論所做的是直接服務或間接服務或其他服務。
管理使社會工作者更有效率地提供專業服務,使案主及社會得到更多的幫助。當社會工作者扮演管理者的角色時,管理更是他必須熟練的工具。
社會工作管理本身是新興的學科,主要借重管理學、組織理論、組織行為等的知識、理論和技巧。但是當這些應用到各類型社會福利組織時,有許多值得深思檢視的議題。管理有全球化的內容,也必須考慮本土化,因此,除了介紹重要的管理概念外,本課程將針對台灣社會工作相關機構的管理作多方面的討論。
「社會工作管理」是說明基金會、協會與社會福利機構的管理,也可以適用於學校、教育組織、宗教組織、民間團體、社區發展協會等。本課程是分析「管理」,而不僅是「管理者」,以對事情的討論說明為主。
重點是「組織管理」,重點不是方案管理,也不是談如何管理人或管理自己,而是讓組織能有效率又有績效地運作。
課程的主題是「管理」而不僅是「行政」,行政偏向公部門,受到較多法令的限制,管理則需要更多的創新。
這門課程是專門為碩士班學生開的,希望幫助碩士生日後能在組織中擔任中級管理者。
Social work faces the test of performance requirements from all walks of life. The improvement of performance depends on management, and management makes social work services more effective. The wave of management has not subsided for many years. Even social work services that value people the most must introduce management and accept management. Why? Because management can help social work. Any social worker entering the social work profession should understand management, whether direct or indirect services or other services.
Management enables social workers to provide professional services more efficiently, so that clients and society can receive more help. When a social worker plays the role of a manager, management is a tool that he must be proficient in.
Social work management itself is an emerging discipline, which mainly draws on knowledge, theories and techniques of management, organizational theory, organizational behavior, etc. But when these are applied to various types of social welfare organizations, there are many issues worthy of careful examination. Management has global content and must also consider localization. Therefore, in addition to introducing important management concepts, this course will discuss various aspects of the management of social work-related institutions in Taiwan.
"Social work management" describes the management of foundations, associations and social welfare institutions. It can also be applied to schools, educational organizations, religious organizations, civil society groups, community development associations, etc. This course analyzes "management", not just "managers", and focuses on discussion and explanation of things.
The focus is "organizational management". The focus is not on program management, nor on how to manage people or ourselves, but on how to enable the organization to operate efficiently and performatively.
The theme of the course is "management" rather than just "administration". Administration is biased towards the public sector and is subject to more restrictions by laws, while management requires more innovation.
This course is specially opened for master's degree students, hoping to help masters to serve as mid-level managers in organizations after their birthdays.
參考書目 Reference Books
彭懷真(2012)。社工管理學。台北:雙葉。
黃源協 (2014)。社會工作管理(第三版)。台北:雙葉。
劉麗雯著 (2004)。非營利組織:協調合作的社會福利服務。台北: 雙葉。
Kim, W. Chan, & Mauborgne, R. 著,?黃秀媛譯(2005). 藍海策略。台北:天下文化。
Martin著,施怡廷、梁慧雯譯(1997)。社會服務機構組織與管理:全面品質管理的理論與實務。台北:揚智。
Morgan著,戴文年譯 (1994)。組織意象。台北:五南。
Daft, R. (2006)。The new era of management. Thomson Corporation: South-Western.
Scott, W. R. (2002). Organizations: Rational, natural, and open systems. (8th).
NJ: Prentice-Hall, Inc.
Senge, P. M. (1990). The fifth discipline. NY: Doubleday.
Weinbach, R. (2010). The social worker as manager: A practical guide to success (6th, ed.). MA: Allyn & Bacon.
其課堂分發之國內外期刊論文及相關資料
Peng Huaizhen (2012). Social Work Management. Taipei: Futaba.
Huang Yuanxie (2014). Social work management (3rd ed.). Taipei: Futaba.
Written by Liu Liwen (2004). Non-profit organizations: coordinated and collaborative social welfare services. Taipei: Futaba.
Kim, W. Chan, & Mauborgne, R.,? Translated by Huang Xiuyuan (2005). Blue Ocean Strategy. Taipei: Tianxia Culture.
Written by Martin, translated by Shi Yiting and Liang Huiwen (1997). Organization and management of social service agencies: The theory and practice of total quality management. Taipei: ALi.
by Morgan, translated by Devonian (1994). Organizational imagery. Taipei: Wunan.
Daft, R. (2006). The new era of management. Thomson Corporation: South-Western.
Scott, W. R. (2002). Organizations: Rational, natural, and open systems. (8th).
NJ: Prentice-Hall, Inc.
Senge, P. M. (1990). The fifth discipline. NY: Doubleday.
Weinbach, R. (2010). The social worker as manager: A practical guide to success (6th, ed.). MA: Allyn & Bacon.
Domestic and foreign journal articles and related materials distributed in his class
評分方式 Grading
| 評分項目 Grading Method |
配分比例 Percentage |
說明 Description |
|---|---|---|
|
課堂出席與參與討論狀況 Class attendance and discussion participation status |
20 | |
|
平時作業與課堂指定報告 Daily homework and classroom assignment reports |
30 | |
|
期末書面報告 Final written report |
50 |
授課大綱 Course Plan
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課程資訊 Course Information
基本資料 Basic Information
- 課程代碼 Course Code: 6512
- 學分 Credit: 3-0
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上課時間 Course Time:Monday/10,11,12[SS302]
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授課教師 Teacher:劉麗雯
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修課班級 Class:社工碩博1,2
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選課備註 Memo:不開放推廣部附讀
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