台灣社會原本就到處都黑，聯合報選出103年的代表自就是「黑」。政治黑（看看立法院）、企業黑（有多少黑心商人），結合成「黑金體制」，主導台灣的發展。媒體愈來愈向黑金傾斜，文人辦報走入歷史，商人與黑道投身媒體，許多媒體不再有讀書人的深度，充斥著裸體與屍體，對色情與兇殺新聞的報導詳盡。暴力、販毒、小三、抓猴、虐待、疏忽…，天天見報，又是電視新聞的重點。很多人都討厭這些現象，因此不看報紙、不看電視新聞、不談社會議題。但，這樣的心態對社工系學生是不宜的，需認識與靠近「有問題的人」、「處在困境中的家庭」、「陷入掙扎與風險的群體」。近年，我帶領一些夥伴服務街友、低收入戶、身心障礙者、家暴受虐者、藥癮患者…，在課堂中依序說明。
一個社會現象被認定為社會問題，有四個條件：1.違反規範：這個現象違背了某些公認為（或至少有一部分認為）良好的社會規範或價值，或觸犯了某些人的利益。2.普遍存在：這個現象為大多數人認為是普遍存在於社會結構中的問題，且其嚴重性持續一段相當長的時間，可能對許多人產生不利的影響。3.眾人職責：
在大多數的情形下，這個現象的發生並非由個人或少數人所能負責的。4.集體因應：對此現象，人們有加以改進或去除的意願，並相信有可以改進或去除的可能。但是改進或去除也不是一個人或少數人可以做到的，必須透過某種集體行動的方式才可能達成。
對於社會問題，有四個重要面向，需先加以掌握，進而有效因應：
1.事實瞭解──發生了什麼事？情況究竟如何？（What has happened?）---要瞭解和掌握每問題的真正情況。
2.原因分析──為什麼會發生？（Why it has happened?）---從各種理論中探究原因。
3.實際面對──對這個情況，我們可以做什麼？（What can be done about it?）---從過去的經驗及處理手段中，想出實際的方法。
4.未來預測──基於前三者，對未來可能出現的問題及對策有所預估（Under what circumstance similar events are likely to happen in the future?）---由歷史經驗、其他國家或社會發展過程和學理中考慮未來性。Taiwan’s society was originally black, and the representative of the joint newspaper’s 103-year election was “black”. Political black (look at the Legislative Yuan) and corporate black (how many black-hearted businessmen are there) are combined into the "black gold system" to promote the development of Taiwan. The media is becoming more and more tilted towards black and gold, and literati reports have entered history. Businessmen and underworlds have devoted themselves to the media. Many media no longer have the depth of readers, and are full of nudity and gangsters, and have detailed reports on pornography and killing news. Violence, poison, mistress, catching monkeys, abuse, negligence..., seeing news every day is the focus of TV news. Many people talk about these phenomena, so they don’t read newspapers, TV news, or social issues. However, this kind of attitude is not suitable for social work students. You need to know and be close to "people with problems", "families in difficulties", and "groups that are trapped and risky". In recent years, I have brought some partners to serve street friends, low-income residents, physical and mental disabilities, domestic violence abusers, and drug patients, and explained them in sequence in the classroom.
A social phenomenon is considered a social problem, and there are four conditions: 1. Violation of regulations: This phenomenon violates certain publicly (or at least partly) good social regulations or values, or violates the interests of some people. 2.Popular: This phenomenon is considered a problem that most people think is a common problem in social structures, and its seriousness lasts for a considerable period of time, which may have adverse effects on many people. 3. Public Responsibilities:
In most cases, this phenomenon occurs not by individuals or by a few. 4. Collective cause: People have the intention to improve or remove this phenomenon, and believe that there is a possibility that it can be improved or removed. However, improvement or removal is not something that one person or a few people can do, and it must be achieved through a certain collective action.
There are four important aspects for social issues that need to be mastered first to provide effective reasons:
1. Factual understanding--What happened? What is the situation? (What has happened?)---To understand and grasp the real situation of each problem.
2. Cause analysis--Why does it happen? (Why it has happened?)---Explore the reasons from various theoretical discussions.
3. In practice - What can we do in this situation? (What can be done about it?)---From past experience and treatment methods, come up with practical methods.
4. Future forecasts──Based on the first three, under what circumstances similar events are likely to happen in the future?--Asking about future in historical experience, other countries or social development processes and science.
社會問題的本質是「社會的」，也是「問題的」，本課程從鉅視面思考，希望能協助學生懂得如何對台灣社會問題有「事實瞭解」，基於理論有「原因分析」，並且偏重社會工作部分「實際面對」。
課程看重結構性的社會問題，掌握這一點是進行社會問題認識和分析的第一個起點。本課程對於「社會問題」的部分有四個核心問題需要討論：第一，什麼是社會問題？第二，是什麼將一個問題變成「社會(性)問題」？第三，社會問題的成因是什麼？第四，針對社會問題，人們可以有何作為？社會工作則是著重在瞭解社會問題之後如何應用社會工作知能和方法於各個實務工作場域。
因此，培養學生敏銳觀察分析社會問題的能力及學習將之運用於社會工作實務上，是本課程的期許和目標。
The essence of social problems is "social" and "problem". This course is thought from a personal perspective, hoping to help students understand how to have a "factual understanding" of social problems in Taiwan, based on the theory, and focus on the "in-personality" of social work.
The course focuses on structural social problems, and mastering this is the first starting point for social problem recognition and analysis. This course has four core issues that need to be discussed in the "Social Questions" section: First, what is a social question? Second, what turns a problem into a "social (sex) problem"? Third, what are the causes of social problems? Fourth, what can people do when it comes to social problems? Social work focuses on how to apply social work knowledge and methods in various practical work areas after understanding social problems.
Therefore, it is the duration and goal of this course to cultivate students' ability to observe and analyze social problems and apply their learning to social work.
彭懷真（2013）社會問題。台北：洪葉。
Peng Qingzhen (2013) Social Questions. Taipei: Hong Ye.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 作業1作業1 Operation 1 |
25 | 我故鄉的社會問題 |
| 作業2作業2 Operation 2 |
25 | 2. 社工五大領域（醫療：心理衛生與精神醫療；兒童、少年、婦女與家庭；身心障礙；老人）之中，自己最關心的那一領域，以及相關的社會問題分析 |
| 作業3作業3 Operation 3 |
25 | 自身經歷到的社會問題類型及可以獲得的資源分析 |
| 期末考期末考 Final exam |
25 |
