本課程有二個目標：一是讓學生了解績效管理之理論與實務；二是讓學生實際進行績效管理制度的設計。This course has two goals: first, to allow students to understand the theory and practice of performance management; second, to allow students to actually design a performance management system.
績效管理是使用績效資訊影響計畫、政策或組織行動以追求公共服務最大化利益的過程。本課程介紹政府部門績效管理之理論與實務，包含下列內容：績效管理的意義內涵與理論、世界各國績效管理的作法、我國績效管理的實際運作情形、績效衡量的原則與步驟、績效指標的建構及績效管理的反思與未來展望。
Performance management is the process of using performance information to influence plans, policies or organizational actions in pursuit of maximizing the benefits of public services. This course introduces the theory and practice of performance management in government departments, including the following contents: the meaning, connotation and theory of performance management, performance management practices in various countries around the world, the actual operation of performance management in my country, the principles and steps of performance measurement, and the construction of performance indicators. and reflections and future prospects on performance management.
卓正欽、葛建培，2013，績效管理：理論與實務，雙葉書廊。
Zhuo Zhengqin, Ge Jianpei, 2013, Performance Management: Theory and Practice, Shuangye Bookstore.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 出席及參與率（含該週內容導讀與批評）出席及參與率（含該週內容導讀與批評） Attendance and participation rate (including introduction and criticism of the week’s content) |
30 | 上課內容導讀：每週上課前同學請先閱讀完指定教材，負責導讀同學以簡報（powerpoint）方式報告該章重點（你認為的重點，不須全盤報告）、補充資料與討論提綱（每位同學限10分鐘，每週兩位同學） |
| 心得報告心得報告 Experience report |
30 | 針對各國或我國現行績效管理制度提出意見與看法 |
| 分組期末報告分組期末報告 Group end-of-period report |
40 | 同學依選課人數分組（以六組為原則），針對某一組織（中央、地方、國營企業、非營利組織均可）、政策或考績設計一套績效管理制度。 |
