台灣有超過五萬個內政部主管的人民團體,有二十幾個部會及地方政府設有對基金會的核准機制。這些非營利組織聘用超過十萬人的員工,另有超過一百萬的理事、監事與董事。都需靠管理運作。
社工組織首先要有理念,接著產生理想,以理論做基礎,理性設計、理智安排。理事為協會運作的核心,基金會另有原理。任何的法人都需遵守政府的法理,靠董事會治理及執行長管理,進而對環境處理,共同追求發展才是道理。
1.是「社工」的,是基於社工專業、探討社工組織、說明社工體系的。無論是舉例、解釋、作法、法律、行政命令、思潮等,都是社工方面的。
2.是「管理」的,集中重點談管理,各方面的管理。包括管理的知識、概念、專有名詞、技術與作法。本書的撰寫參考了許多管理學的重要著作,尤其是引述及介紹對當代管理學說影響深遠的許多觀念與作法。也特別多參考全球最重要的管理專業雜誌---哈佛商業評論各期的重要文章。
3.是「實用」的,因為要包含管理的各層面、各主題、各要素。Taiwan has more than 50,000 people's organizations under the jurisdiction of the Ministry of the Interior, and more than 20 ministries and local governments have established approval mechanisms for foundations. These nonprofit organizations employ more than 100,000 people and have more than one million trustees, supervisors and directors. All require management and operation.
A social work organization must first have a concept, then generate ideals, use theory as a basis, and rationally design and arrange rationally. The directors are the core of the association's operation, while the foundation has other principles. Any legal person must abide by the government's legal principles, rely on board governance and CEO management, and then deal with the environment and pursue development together.
1. It is "social work", it is based on the social work profession, discusses social work organizations, and explains the social work system. Whether it is examples, explanations, practices, laws, administrative orders, trends of thought, etc., they are all related to social work.
2. It is about "management", focusing on management and all aspects of management. Including management knowledge, concepts, terminology, techniques and practices. The writing of this book refers to many important works on management, especially citing and introducing many concepts and practices that have a profound impact on contemporary management theory. I also especially refer to important articles in various issues of Harvard Business Review, the world's most important professional management magazine.
3. It is "practical" because it must include all aspects, topics, and elements of management.
社會工作面對各界要求績效的考驗,績效的提高依賴管理,管理使社會工作的服務更有效果。管理的浪潮多年來一直未消退,連最看重人的社工服務都必須引進管理,並接受管理。為什麼?因為管理能幫助社會工作。任何社會工作者從事社會工作專業時應瞭解管理,不論所做的是直接服務或間接服務或其他服務。
管理使社會工作者更有效率地提供專業服務,使案主及社會得到更多的幫助。當社會工作者扮演管理者的角色時,管理更是他必須熟練的工具。
社會工作管理本身是新興的學科,主要借重管理學、組織理論、組織行為等的知識、理論和技巧。但是當這些應用到各類型社會福利組織時,有許多值得深思檢視的議題。管理有全球化的內容,也必須考慮本土化,因此,除了介紹重要的管理概念外,本課程將針對台灣社會工作相關機構的管理作多方面的討論。
「社會工作管理」是說明基金會、協會與社會福利機構的管理,也可以適用於學校、教育組織、宗教組織、民間團體、社區發展協會等。本課程是分析「管理」,而不僅是「管理者」,以對事情的討論說明為主。
重點是「組織管理」,重點不是方案管理,也不是談如何管理人或管理自己,而是讓組織能有效率又有績效地運作。
課程的主題是「管理」而不僅是「行政」,行政偏向公部門,受到較多法令的限制,管理則需要更多的創新。
這門課程是專門為碩士班學生開的,希望幫助碩士生日後能在組織中擔任中級管理者。
Social work faces the test of performance requirements from all walks of life. The improvement of performance depends on management, and management makes social work services more effective. The wave of management has not subsided for many years. Even social work services that value people the most must introduce management and accept management. Why? Because management can help social work. Any social worker entering the social work profession should understand management, whether direct or indirect services or other services.
Management enables social workers to provide professional services more efficiently, so that clients and society can receive more help. When a social worker plays the role of a manager, management is a tool that he must be proficient in.
Social work management itself is an emerging discipline, which mainly draws on knowledge, theories and techniques of management, organizational theory, organizational behavior, etc. But when these are applied to various types of social welfare organizations, there are many issues worthy of careful examination. Management has global content and must also consider localization. Therefore, in addition to introducing important management concepts, this course will discuss various aspects of the management of social work-related institutions in Taiwan.
"Social work management" describes the management of foundations, associations and social welfare institutions, and can also be applied to schools, educational organizations, religious organizations, civil society groups, community development associations, etc. This course analyzes "management", not just "managers", and focuses on discussion and explanation of things.
The focus is "organizational management". The focus is not on program management, nor on how to manage people or ourselves, but on how to enable the organization to operate efficiently and effectively.
The theme of the course is "management" rather than just "administration". Administration is biased toward the public sector and is subject to more restrictions by laws, while management requires more innovation.
This course is specially opened for master's degree students, hoping to help masters to serve as mid-level managers in organizations after their birthdays.
彭懷真(2012)社工管理學。台北:雙葉。
彭懷真(2014)非營利組織:12理。台北:洪葉。
Peng Huaizhen (2012) Social Work Management. Taipei: Futaba.
Peng Huaizhen (2014) Non-profit organizations: 12 principles. Taipei: Hongye.
評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
---|---|---|
作業作業 Homework |
30 | |
期中考期中考 midterm exam |
30 | |
期末報告期末報告 Final report |
40 |