課程目的：
本課程之主要目的是藉著探討及介紹談判的理論，並配合日常生活與未來職場生涯中可能遇到的假設案例進行模擬談判，來說明談判技巧於公共部門管理人員的重要性。本課程所介紹的談判原則與技巧，可適用於各類談判過程，訓練的目的是提供學習者依各尋求對談雙方雙贏的實用策略。本課程有下列目標：
1. 提供學習者系統化的談判準則與技巧。
2. 幫助學習者分析與解釋談判對方的意圖與期望。
3. 幫助學習者在混沌不明的情況下掌握方向。
4. 提供學習者模擬談判來磨練技巧累積經驗。
5. 幫助學習者了解本身談判技巧與特殊的行為表相。
6. 幫助學習者建立談判信心。

Course Purpose:
The main purpose of this course is to demonstrate the importance of discussion skills to public department administrators by exploring and introducing theories of discussion, and to coordinate with daily life and possible hypothetical cases that may be encountered in future careers. The discussion principles and techniques introduced in this course can be used in various discussion processes. The purpose of training is to provide practical strategies for learners to discuss and win both parties according to their respective requirements. This course has the following goals:
1. Provide systematic discussion and skills for learners.
2. Help learners analyze and explain the other party’s ideas and expectations.
3. Help learners to master the direction in a chaotic and unclear situation.
4. Provide learners with cumulative experience in simulation and discussion training skills.
5. Help learners understand their own judgment skills and special behavioral manifestations.
6. Help learners build confidence in talking.

談判新時代：談判要領之理論、技巧與實務，Michael R. Carrell, Christian Heavrin著，黃丹力譯，學負文化事業有限公司

Discussion of the New Era: Discussion, Skills and Practice of Discussion, by Michael R. Carrell, Christian Heavrin, Huang Dan Translation, Learning and Responsible Cultural Affairs Co., Ltd.