課程目的：
本課程之主要目的是藉著探討及介紹談判的理論，並配合日常生活與未來職場生涯中可能遇到的假設案例進行模擬談判，來說明談判技巧於公共部門管理人員的重要性。本課程所介紹的談判原則與技巧，可適用於各類談判過程，訓練的目的是提供學習者依各尋求對談雙方雙贏的實用策略。本課程有下列目標：
1. 提供學習者系統化的談判準則與技巧。
2. 幫助學習者分析與解釋談判對方的意圖與期望。
3. 幫助學習者在混沌不明的情況下掌握方向。
4. 提供學習者模擬談判來磨練技巧累積經驗。
5. 幫助學習者了解本身談判技巧與特殊的行為表相。
6. 幫助學習者建立談判信心。Course purpose:
The main purpose of this course is to illustrate the importance of negotiation skills for public sector managers by exploring and introducing the theory of negotiation and conducting simulated negotiations with hypothetical cases that may be encountered in daily life and future career. The negotiation principles and techniques introduced in this course can be applied to all types of negotiation processes. The purpose of the training is to provide learners with practical strategies to seek a win-win situation for both parties in the dialogue. This course has the following objectives:
1. Provide learners with systematic negotiation guidelines and techniques.
2. Help learners analyze and explain the intentions and expectations of the negotiating party.
3. Help learners grasp the direction in chaotic and unclear situations.
4. Provide learners with simulated negotiations to hone their skills and accumulate experience.
5. Help learners understand their own negotiation skills and special behaviors.
6. Help learners build negotiation confidence.
談判新時代：談判要領之理論、技巧與實務，Michael R. Carrell, Christian Heavrin著，黃丹力譯，學負文化事業有限公司
A New Era of Negotiation: Theory, Skills and Practice of Negotiation Essentials, written by Michael R. Carrell, Christian Heavrin, translated by Huang Danli, Xuefeng Cultural Enterprise Co., Ltd.
| 評分項目 Grading Method | 配分比例 Grading percentage | 說明 Description |
|---|---|---|
| 課堂練習的參與與準備課堂練習的參與與準備 Participation and preparation for class exercises |
20 | |
| 談判記錄簿談判記錄簿 Negotiation record book |
30 | |
| 期中考期中考 midterm exam |
20 | |
| 期末考期末考 final exam |
30 |
